Returns & Exchanges

At Capy, we want you to love your new look, which is why we offer a 30-day hassle-free return policy for all unworn apparel in its original condition. If your fit isn't quite right, we are here to help you find the perfect replacement or issue a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unworn items with original tags attached into their original packaging or a sturdy shipping box.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or exchange within 5 to 7 business days.